Privacy collection notice

What we collect

The project enquiry asks for your name, email address, phone number, preferred response method, site location, site type, project stage, timing, service interest and a short project brief. When available, it also records a source-page value supplied by our own links, the referring site's hostname and campaign tags, plus a broad browser, operating-system and device category used for security and service diagnostics.

Marketing permission is separate and optional. The website does not currently use a public advertising or analytics pixel, and the enquiry does not request identity documents, payment details, precise device location or a device fingerprint.

Why we collect it

We use the information to understand the site and likely service, respond to you, plan a consultation or proposal, keep a record of the enquiry, protect the form from abuse and improve the enquiry experience. Supplying the form is voluntary, but without enough contact and project information we may not be able to provide a useful response.

Who may receive it

Information is available to authorised Artscience staff and to service providers used to host the website, store enquiry records and deliver operational notifications. It may also be disclosed to professional advisers or authorities where reasonably necessary or required by law. We do not sell project-enquiry information.

Some technical providers may process information outside Australia. Provider arrangements and processing locations can change; contact us if you need the current details before submitting an enquiry.

Storage and retention

Enquiries are stored in access-controlled systems. We retain information for as long as it is reasonably needed to respond, manage a project relationship, maintain business records, meet legal obligations or resolve security and service issues, then delete or de-identify it where practical.

Maps and external services

If a studio map is published, OpenStreetMap content is loaded only as it approaches the viewport. Loading that external map may give OpenStreetMap your IP address and ordinary browser request information. External sites handle information under their own notices.

Access, correction and questions

To ask what enquiry information we hold about you, request a correction, withdraw optional marketing permission or raise a privacy concern, email hello@artsciencelandscapes.com.au. We may need to confirm enough information to identify the relevant record before acting on a request.

Last updated 22 July 2026. This collection notice describes the implemented website enquiry. Artscience should review it whenever fields, providers or handling practices change.